We operate on a "Check Before You Pay" policy to ensure 100% satisfaction: 

1. Inspection Upon Delivery: Please inspect the product carefully when the courier arrives. If the item is incorrect or damaged, you may refuse the delivery on the spot. 

2. Post-Signature Policy: Since we provide Free Delivery and COD services, once the item is signed for and paid, it is considered accepted in good condition. 

3. Usage: Returns or refunds are not supported once the product has been used.